Learning Technologist - Johns Hopkins University - February 2023 to Present

• Served as primary learning technologist liaison for 30+ faculty members and 8-person instructional design team, coordinating course launches across 10+ certificate programs and managing concurrent projects with competing deadlines using Asana project management platform.

• Developed comprehensive Business course curriculum which included 15 Canvas modules with embedded video demonstrations, interactive simulations, and knowledge checks, utilizing HTML5/CSS3 for custom interface elements and JavaScript for advanced learner tracking and branching scenarios applying ADDIE methodology and Bloom's Taxonomy to ensure alignment between learning objectives, assessments, and instructional strategies.

• Created and facilitated 5+ professional development workshops for faculty and staff using professionally designed slide decks and hands-on activities, training 30+ participants on instructional technology tools and achieving 4.7/5 average effectiveness ratings.

• Conducted one-on-one and small-group technology consultations for faculty and TAs, covering tools including Canvas, Genially, H5P interactive content, and MyMedia video management, enabling 30+ instructors to independently integrate multimedia elements into their courses.

• Collaborated with IT and LMS administration teams to troubleshoot technical issues, test new Canvas features, and provide user feedback that influenced 3 platform enhancement requests including enhanced SpeedGrader functionality  and bulk assignment settings.
   

Instructional Design Technology Specialist - CSU Global - August 2022 to December 2024 (Part-Time Contract)

• Facilitated course development meetings with SMEs, department chairs, and curriculum committees, translating academic requirements into instructional specifications, creating detailed storyboards, and negotiating scope & timelines that kept 90% of projects on schedule.

• Developed and maintained institutional Canvas design framework using HTML/CSS, including 25+ reusable page templates, custom CSS stylesheets, and JavaScript utilities that standardized user experience across 250+ courses and reduced development time by 25%.

• Established accessibility-first design practices for all new course development, creating accessibility checklists, conducting peer reviews, and training 12 team members on WCAG 2.0 guidelines, resulting in 85% of new courses meeting compliance standards on first quality review.

• Led comprehensive accessibility audit and remediation of 75+ existing courses to meet WCAG 2.0 AA standards & Section 508 Compliance, correcting 1,000+ issues including alt text, heading structure, and keyboard navigation, improving institutional accessibility scores to 94%.
   

Jr. Instructional Designer - KnowBe4 Inc. - November 2019 to August 2022

• Managed 100+ course catalog, conducting monthly audits to ensure metadata accuracy, proper categorization, and correct SCORM package associations, improving course search functionality and reducing learner access issues by 40%.

• Facilitated ongoing bi-weekly project status meetings with cross-functional stakeholders including SMEs, marketing, sales, and product teams, managing expectations, communicating timelines, and resolving conflicting priorities across 8-12 concurrent course development projects.

• Designed and storyboarded 20+ interactive eLearning modules for Cybersecurity & sales enablement program using custom authoring software, including scenario-based assessments, branching simulations of customer interactions, and gamified knowledge reinforcement with video production and HTML/CSS, serving a 1000-person global sales organization.